You rock! Thank you for your quick response. I appreciate your help tremendously!!! Your help has been the best I've had from a retailer in a long time!

Lori, Ontario, Canada

The reason we were looking to purchase this product was to honor the memory of our beloved bichon Max that we lost in February as this would be our first Christmas without him. We plan to add his angel to our miniature poodle's as part of our annual Christmas tribute to their memory so hope you can understand our urgency. I do thank you SO much for ALL your efforts!

Debbie, Hawaii

I received the three safety seat belt leashes on Thursday. They will work great! I'll definitely come to you when I need anything else. Thank you so much. I appreciate the FAST shipping!

Amanda, New Jersey

Cherie.....you are AWESOME!!! It came through and I definitely want this when it becomes available in the fall. You are the greatest!

Jackie

I just got the Turquoise Horse Bridle Healing Charm and I absolutely LOVE IT! Can't wait to put it on Gracie's bridle. Thanks for everything, Cherie. You're a doll!

Karyn, California

I have just received the croc (silver) harness and love, love, love it. It is perfect for my Maltese. This harness is so easy to take off and on - and great not having to leave a harness on her all the time, just slip it on and out the door. The shipping time was amazing, hardly got it ordered until it was in my mailbox. Thanks so much.

Brenda
Kingsport, TN

"Pawsmahal=I love it."

~Greg, KY

The way you represent products on your site is outstanding:)

Geoff
Boise, Idaho

I love the Ultimate Dog Den and so does Tori. It gives her more room to stretch out and I feel it is safer than the other collapsible I have which is the same size but does not have the steel frame. It gives her added protection. Glad you told me about Pete standing on it.

Gloria
Somerset, KY

I just received the gorgeous harness with the beautiful "bling" bone. I love it and it is a perfect fit for our 4 pound Chihuahua. Thank you for offering this quality item.

Kathleen
Sacramento, CA

Sorry for the delay in thanking you. Freilach is enjoying the new Cat Dancer Toy. It keeps her active, which is important. Thanks again for all your help!

Marty
Englewood, FL

After encountering a problem with an item I'd ordered, I contacted Cherie' who then proceeded to provide the most satisfying customer service I've ever received. Hats off to The Paws Mahal!

Debbie
Plainfield, IN

Thanks for the exchange and your kind assistance. Love the shirt on her - looks like she walks around in formal wear!!!

Beth
Indiana, PA

Just wanted to give you an update. Brandy is now 13 weeks old and she just LOVES her soft Snuggle Puppy toy and sleeps with it as her pillow every night. She also LOVES her "Vet" and "Hedgehog" toys. The Charlie Bear treats helped me immensely in training her.

Stephanie
Madera, CA

I got the lead today!!! Fast! Thanks! I tried it out on my chain collar. Great! Will let you know how the show goes. Thanks for the sticker and the little treats, too!

Sherri
Shoals, IN

Thank you for the Traditional Dog Memorial Frame. It is a very wonderful, heart warming frame that will help us cherish the memory of our dog that recently passed to the Rainbow Bridge. Thanks for the fast service.

Eric & Brenda
Lowell, IN

We LOVE the Ultimate Dog Crates. They were worth the wait! Thanks for keping us on the list instead of just canceling! Enjoy the picture of my boy with his new sunglasses. The pink pair are for my girl which I don't even have yet. :-)

Nancy
Towanda, KS

Thank you for the Ultimate Dog Crate. It is VERY nice and we are enjoying it.

Nancy
Carbondale, IL

The Ultimate Dog Den arrived!! Chasey really doesn't like "kennels" but he went right in. It's great! Thanks!

Amy
Rochester, MN

Thanks for saving one for me! YAY! Again, thanks so much!

Martha
Silver Spring, MD

Was so glad Justin sent me your website! Thank you for getting back to me so quickly. Great website! Lots of good items.

Judy
Noblesville, IN

We received the jacket and it fits great. Thank you very much for the exchange. We'll be taking a picture of our two dogs in their matching jackets soon and forwarding it to you. We really appreciate your customer service! Thanks again!

Celeste K
Seattle, WA

Thanks! You guys are GREAT!

Gregory Z
Downers Grove, IL

Cee Cee's Chillybuddy coat arrived! I absolutely love it! Keeps her dry and did she need it this winter as we've had our share of snow here. I'll send you a pic of her later for you to see. Many thanks!

Jean
Seneca, IL

Schatzie received his package Monday. We had not tried the Whole Life Turkey flavor before, so I opened it first. As soon as I opened the bag he got excited and started shivering. He LOVES them! Even if he has a bad day and doesn't feel like eating, he'll always eat his Whole Life Freeze Dried Treats! He never turns them down! Thanks again!

John
Springfield, WV

Lee Lee LOVE LOVE LOVES that little trundle bed with the pink hearts! It is a fixture on our couch and has been ever since it arrived:)

Tami
St Petersburg, FL

Thank you. I appreciate how helpful you have been!

Rosemary
Ormond Beach, FL

I just wanted to thank you again for all of your help with the Topiary Greyhounds for my wedding. They were really special and people loved them. They are living in our backyard now. Thanks again!

Kat
New York, NY

Cherie You Are Awesome!!!!!! Thank you so much.

~Anna
Kingsley, MI

I really appreciate the explanation and all the time you have taken to personally assist me with this order. I'm looking forward to receiving the memorial urn for Maggie. She deserves a beautiful place of rest....and I'm sure the urn will accomplish that. Thanks again.

~Gayle
Ladson, SC

Cherie' (nice name),

Thank you so much for getting that out for me today. I had no idea how hard they were going to be to find or I would have ordered it much earlier. I just wanted you to know that I appreciate your prompt response to my phone call. I am always loyal to people who treat me well (it gets harder and harder to find any). Most don't even give you a phone number to call. Great customer service.

~Lori
Mebane, NC

HI Cherie!

The dress is very pretty and is going to go perfectly with the wedding. Once again, thank you so much for all of your help and for getting the dress to us so quickly. Your customer service is phenomenal. I will be sure to send you some photos of her at the wedding. Thanks again!!

~Abby
Harrisburg, PA

We received our Gentle Spirits urn on Friday. It is exactly as described and I am very happy with this purchase. Once again, thank you so much for your help with my order.

-Gayle
Ladson, SC

Thanks for the great service!

-Bill
Orlando, FL

I really appreciate your help getting this out so quickly!

-Sherry
Wake Forest, NC

We love this USB Pet Carrier! Parker likes riding our motorcycle with us and he is not left at home anymore. Thank you again!

-Anna
Kingsley, MI

The topiary arrived today and is EXACTLY what she wanted!!! You have been wonderful to deal with, from the Sunday morning call right through to delivery, and remembered it was for my Mom!! I will definitely recommend you and your site to others. My sister attends a lot of dog shows with her Great Dane, and I'll make sure she gets the word out about how great you have been to deal with. Thanks Again,

-Sandy
Forest City, PA

Excellent place to purchase pet supplies. The owner Cherie' was unbelievably helpful to me. I can't thank her enough, and the products are wonderful.

-Michelle
Dayton, OH

Hi, Cherie! I just wanted to tell you how much the Custom Chillybuddy Cooling Jacket helped my Min Pin Schatzie on our recent motorcycle trip. As you know, he is 13 years old and had a stroke that we were recovering from after 9 months. Here in WV @ 85 degrees he would pant in the shade. On our trip, I wet the Cooling Jacket with bottled water & it kept him comfortable riding in 90-100 degree weather in Georgia, in the high 90's in South Carolina, and most recently while at the beach in Charleston, South Carolina. It definitely performed outstanding in the very hot & humid deep south in August! He was perfectly comfortable with no panting at all. Keeping it wet was key to his comfort on our 1500 mile journey. We were amazed how well it worked, but believe me, it works!!! Thanks for everything!

-John
Springfield, WV

Thanks for your help. Anyone can make a mistake....it's much more uncommon to find a friendly merchant with excellent customer service and I greatly appreciate that! I will definitely purchase from you again when in need of a belt...your customer service is outstanding!

-Jackie
Wichita, KS

Hi, Cherie! I got the Cece Kent Collar yesterday and you are so right. I LOVE IT! Thanks for the great service!

-Cathleen
Tucson, AZ

We got the Winter Chillybuddy Jacket and it's perfect! Thanks for your efficient shipping as well as the follow-up!

-Michelle
Colorado Springs, CO

Thanks so much for my order. I had tried my agility instructor's Chillybuddy Cooling Jacket on my black Am Staff. As you can imagine, a big black dog gets warm very quickly, especially doing agility in the heat of an Oklahoma afternoon. It made a HUGE difference in her performance. She was suddenly running full speed at her jumping obstacles. Thank you so much!

-Tracy
Oklahoma City, OK

Just wanted you to know that we received the custom made hat for Brutus today. WOW!!! It's absolutely perfect. You couldn't have done a better job. It exceeded our expectations. We are very happy with it. Thanks once again. We appreciate your going out of your way to help us out with this.

Michelle
Dayton, OH

Thanks for the WONDERFUL breed presentation at the Lake Cumberland Kennel Club last evening. I don't know when we've had such a good one. Both your knowledge of and your devotion to the Yorkie were evident.

Gloria
Somerset, KY

Hi, Cherie'. Thanks for all your help! We're very excited to receive that cute little Snuggle Puppie for our little Nova Scotia Duck Tolling Retriever. I'll definitely keep you in mind for future needs. Thanks again!

Patricia
New Castle, WV

Hi. We wrote a positive blog review about your doggie topiary frames. We love them and hope that people will go to your site for more information.

Todd
New York, NY

Sadly, Brutus is no longer with us. He passed away a few weeks ago after taking him to the emergency room for unexpected breathing and/or heart problems. The topiary will be used to display his uniform in his honor. Thanks again for your assistance in making our last memories with Brutus exceptional.

Michelle
Dayton, OH

I purchased the USB Pet Carrier for my Chihuahua, Miss Ellie. It works perfect for her on my Suzuki SV650 motorcycle. She has enjoyed several good rides lately. Thanks again for all your help!

Rebecca & Miss Ellie
Collinsville, VA

Thanks for the clarification, Cherie'. It goes without saying that I would be very pleased to do business with you again.

Rebecca
Schwenksville, PA

We got the X-Pack and my wife says it fits just right for our motorcycle rides. We'll send photos soon. Thanks!

Stephen
Raleigh, NC

The Chillybuddy Cooling Jackets arrived far sooner than expected and fit PERFECTLY! Finally, something that will keep them cool and not inhibit their range of motion (though I have to giggle at the fact that they do look like they're wearing space suits)! Thanks SO MUCH for accommodating my requests. Your high level of customer service is a rare thing, indeed, and much appreciated.:)

Jackie
Santa Monica, CA

We just received our Paws Mahal Leisure Den and our Lab loves it. Thanks so much.

Michael
Monument, CO

Thanks again, Cherie, for getting the Carry Den XT shipped to me so quickly! I appreciate the great customer service!

Paul
Petaluma, CA

The Chillybuddy Cooling Jacket really helps our pug, Lucie, to tolerate the hotter days. I wet it in the sink, then chill it in the fridge. Thanks again!

Jay
Santa Barbara

I normally ask Schatzie to do a trick to do a treat. That was before we got your Whole Life Freeze Dried Chicken Treats and tried them. Now, he sits, puts his paw up to shake hands and "speaks" (that's three commands) without a word from me to get his delicious treat. He absolutely loves them!!! You are a great person to deal with, Cherie. You really care! Customer service @ its finest! Thanks!

John
Springfield, WV

I just received the pet memorial statues and they are truly beautiful! Many thanks!

Helen
Toronto, Ontario, Canada

Thank you so much for your quick and responsive action!

Polly
Seale, AL

Thanks so much for helping me through setting up the worm bin. I really appreciate it. I went to the school this morning and set up their worm bin for them. The kids and teachers were very excited and appreciative.

Michelle
Upper Arlington, Ohio

Received the Chillybuddy Raincoat today and it fits well. It is beautifully made and extremely light. Thanks a lot for your help with the sizing.

Madeline
New York, NY

I absolutely love the performance of the Chilly Buddy Cooling Jacket. It's quite light weight even after soaking it in cool water. I tried it out first at the Reston Pet Fiesta in May when the temp got to near 90. I had soaked it in cold water & kept it in a zip lock bag until we got to the event, thinking we might not need it. Wrong! Our Westie didn't seem to mind wearing it at all. Often during the 3 hours we were there, I put my hand under the vest and found his fur cool. He'll need it again this Sunday for a fundraiser, and I'm sure he'll get as many comments as at the Reston Pet Fiesta!

Linda
Reston, VA

Thank you for all of your genuine concern and great customer service. Looking forward to receiving our Pet Pilot XL.

Angelina
Treasure Island, FL

Thank you. You are the best!

Kat
New York, NY

Thanks so much for your quick response to the problem!! I only wish I had ordered this earlier in the summer! I'll probably need a larger one by next summer, but I know where to go now!! Thanks again!!!

Vicki
Appomattox, VA